Frequently Asked Questions

Everything you need to know about QuickDub.

What video formats are supported?+

We currently support MP4, MOV, and WebM. You can also import directly from YouTube, Vimeo, or Google Drive.

How are credits measured?+

Credits are measured in seconds of source video. Dubbing a 60-second video costs 60 credits.

How accurate is the translation?+

We use advanced AI language models for translation, providing professional-grade accuracy. They preserve meaning, tone, and timing for natural-sounding dubs.

Can I download subtitles?+

Yes! After processing, you can download SRT subtitle files for both the source and target language.

What is voice cloning?+

Voice cloning analyses the original speaker and synthesises the dubbed audio in a similar voice, making the result sound natural and authentic.

Is lip sync included in all plans?+

Lip sync alignment is available on all paid plans. It adjusts the mouth movements in the video to match the dubbed audio.

Can I cancel my subscription?+

Yes, you can cancel at any time from your billing settings. You keep access until the end of your billing period.

Do you offer refunds?+

Please contact our support team within 7 days of purchase if you are not satisfied.